How do I get to the Village Hall, Police Department, Public Works & Water Departments and Fire Department?
The Lynwood Municipal Complex address is 21460 Lincoln Highway in Lynwood. The complex is almost at the corner of Lincoln Highway and Glenwood Dyer Road. From Torrence Avenue you would need to go to Glenwood Dyer Road and follow it Southeast onto Route 30 and it will be on the left side of the street. From Illinois Route 394 take US 30 Lincoln Highway east to the complex...
Does the Village maintain the trees in the parkway?
Yes there is a garbage and recycling pick up service that is provided to each resident through the Village. The Village contracts out the service to Homewood Disposal Service out of East Hazel Crest Illinois. They can be reached at 708-798-1004 if there are any problems. If your problem can’t be resolved please contact the Public Works Department. Pick up is weekly on Thursdays and in the event that one of the six holidays Homewood Disposal recognizes falls in that week service will be pushed back to Friday. The six holidays Homewood Disposal Service honors are New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas Day.
Your garbage should not be placed out for pick up prior to 7:00 p.m. the night before the scheduled pick up and the cans should be brought back by 7:00 p.m. on the day of pick up. All garbage should be neatly placed out in the parkway along the curb not in the street. One larger item may be placed out a week for pick up and all garbage should be in plastic bags or containers.
Does the Village maintain the trees in the parkway?
It is the homeowner’s responsibility to trim trees that hang over the sidewalk so branches do not interfere with pedestrians. Periodically the Public Works Department trims low hanging branches into the street from the parkway trees for safety reasons. This helps prevent broken mirrors, smashed windshields and other hazards to vehicle that travel along the curbs such as plow trucks, post office vehicles, street sweepers, emergency vehicles and delivery trucks. The Public Works Department only removes trees from parkways when the tree is 75% dead. At this time the Public Works Department does not have the capabilities to remove the stump so trees will be cut as close to ground level as possible. To submit a request to have a tree in the parkway removed call the Public Works Department at 708-758-8434. Your address will be recorded and the tree looked at as soon as possible.
Can I water my lawn anytime?
If you are using municipal water for lawn sprinkling these suggestions are being recommended. Residents should be sprinkling only between the hours of 6a.m. to 11a.m. and 6p.m. to 12 midnight. To conserve even more water an odd/even watering schedule could be used where homes with the last digit of their address being an odd number would water on odd numbered calendar days and even numbered addresses would water on even numbered calendar days. In the event of a serious drought or water shortage the sprinkling ban plan would be put into effect by the Public Works Department. If a sprinkling ban were put into effect residents would be notified that the restrictions have been activated and that they will be enforced.
If the Village does any work in my parkway who repairs the damage?
If the Village does any maintenance work in your parkway or driveway and has to remove any sod or concrete the Village will return the area to its previous condition as soon as weather permits. Sod replacement is not done immediately following the parkway excavation work. The Public Works keeps a list of all properties that require restoration. Restoration work is usually performed in late spring or summer after the area has had time to settle. Scheduling depends on weather conditions.
Watering the new sod after its initial replacement? After the sod is replaced usually the last step in the restoration process watering becomes an issue. Sod is replaced either early spring or late summer to avoid the extremely hot or dry periods. Once the sod is laid a letter informing you that the restoration is complete and the sod has been watered are placed in your mailbox. The letter also states that it is now becomes the residents responsibility to water and maintain the parkway. Please water as often as possible in the initial 2 weeks until the sod has taken root. Sod is not continually replaced because of non-watering.
Will the Village remove a dead animal carcass on public or private property?
If the dead animal is on the street please call the Public Works Department with the location and a crew will be dispatched to pick it up. If the carcass is located on private property it is the homeowners responsibility to remove it. However if the carcass is bagged and placed into the parkway you may call Public Works to have it pick up. Or place it out for your normal garbage pick up.
When a sanitary sewer back up occurs, what should I do?
We recommend first calling Public Works so they can verify the Village sanitary system is not the problem. If the problem is discovered to be the responsibility of the resident they will be informed that a plumber is required. You may call the building department for a list of plumbers that are licensed and bonded with the Village. The use of a reputable plumber will benefit the resident in the long run.
If I need my water shut-off for plumbing repair, can I get immediate service from the Public Works Department?
The Public Works Department requires 24-hour notice prior to shutting-off water for plumbing repairs that are routine and can be scheduled in advance. In emergency cases, Public Works will shut the water off as soon as possible.
What do I do if I see water bubbling up or shooting up from the ground?
During the normal work hours of 7:00 p.m. through 4:30 p.m. please contact the Public Works Department at 708-758-8434 if after hours please contact the Police Department at 708-759-4744. Most water main breaks require the water to be shut off. If this occurs at night residents will not be woken up to be informed that their water is off. Please understand that the Public Works Department must delay repairs until all utility locates have been made in the area which could cause a slight delay. After the repairs are completed it is possible that your water could be slightly cloudy, but it will clear up after running very short period of time.
How is yard waste disposed of?
Homewood Disposal picks up yard waste as part of your normal garbage collection weekly on Thursdays from April 1st through November 31st yearly. Yard waste will only be picked up if it is in either the special yard waste container rented from Homewood Disposal or in paper bio-degradable bags, NO yard waste will be collected if in plastic bags. Yard waste consists of grass clippings, leaves, and small twigs and branches. Small twigs should be placed in the paper lawn bags and small braches should be tied with string for easy handling by the garbage service personnel.
Why is my water bill so high?
There can be a number of reasons why a water bill is higher than normal. Typically, higher than normal bills are the result of leaks in water pipes or plumbing fixtures, such as toilets, sinks, bathtubs & sprinkler systems. An easy way to determine if a leak is present is to take a look at your water meter there is a small red arrow (dial) on it that if no water is being run in the home the arrow shouldn’t be moving, if the arrow is moving and your not running water you have a leak and water is flowing through the meter. The water department can check obvious places for leaks if you would like to request an appointment for them to do so.
How are streets plowed during snow events?
During a normal salt and or plowing event the Public Works Department has 4-5 plow trucks on the road. Main streets are the first to be plowed followed by normal residential streets. The Public Works uses 2 sets of two-truck teams plowing tandem so they can clean one entire side of the street in each pass. After running through a few blocks the trucks return to finish the other side of the street previously plowed. Each truck team has a specific route they must complete. After finishing their entire route they will start the same procedure all over again if needed. During the normal snow plowing large trucks will make 1– 2 passes in cul-de-sacs followed by a smaller truck that will totally clean it out.
Where should I put the snow from my driveway?
Snow being removed from your driveway and driveway approach should be thrown or blown onto the parkways to each side of the driveway. If snow is put back out into the streets it will only be plowed back into your driveways. The Public Works Department plows snow towards the curb in order to keep the streets clean anyone depositing snow back into the streets could be held liable if there is an accident and could be ticketed by the Village of breaking the ordinance against throwing snow into the street.
What are my water rates?
To find out the current charges on your monthly water bill please call the clerks office at 758-6101 for information.
What happens if my water is shut-off for none payment?
An account will be considered delinquent if there is an unpaid balance for services after the due date on your monthly billing statement. If shut off, a fee of $75 will be added to the account. Water service can be discontinued to the user and the account balance must be paid in full to restore water service.
What do I do about my water account if I am moving in or out of the Village?
If your moving in you must come into the Village Hall to open your account where a form of identification will be required to do so. A final reading and bill should have already been taken care of by the previous owner. At your closing ask for proof that the water bill will be paid in full prior to the seller moving out. Water accounts can’t be transferred until all outstanding bills are paid. If you’re moving out a compliance inspection must be ordered and paid for through the Building Department. At that time the Village requires the water bill be completely paid up to date before receiving the compliance inspection. Prior to close if immediate occupancy is being given or just prior to moving out you must order a final water meter reading and pay the final bill.
What happens if I had a check returned non-sufficient funds (NSF)?
A check returned to the village because of non-sufficient funds will immediately have a 24 hour shut off noticed placed on the residence. After the 24-hour waiting period the Public Works Department will terminate the water service to the residence in question. Prior to the water shut off the homeowner or responsible party can redeem the NSF check with a cash payment plus a $35.00 NSF fee. If after water is shut off an addition $50.00 turn on fee will also be required.
What is the one call dig system known as Julie and how do I use it?
Digging responsibly is the only way to dig. The alternative could mean disaster in the form of personal injury, damage to underground lines, property or the environment. Illinois law requires all persons digging, regardless of the depth of the project, to call JULIE at 1-800-892-0123 at least 48 hours (two working days) prior to the start of the excavation and to begin that excavation project within 14 calendar days from the calling JULIE. (The 48 hour notice does not include Saturdays, Sundays or Holidays.) Failure to contact JULIE prior to excavation in accordance with the law can carry penalties from $200 up to $5,000 for each separate offense. The Illinois Commerce Commission is the enforcement body for the law, not JULIE.
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